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Lift maintenance and contract management
A maintenance contract is no guarantee that your lift is being maintained properly. I help you assess and manage maintenance contracts, performance, breakdowns and costs.
Approach
Control over your lift maintenance
Sound lift administration starts with insight into the technical condition and into the agreements with your maintenance company.
- Assessing existing maintenance contracts
- Checking maintenance agreements and performance
- Analysing breakdowns and recurring problems
- Reviewing maintenance reports
- Comparing quotations and maintenance offers
- Running a tender
- Selecting and assessing maintenance providers
In detail
A maintenance contract that fits your installation
Age, use, technical design and the availability you need all help determine which maintenance arrangements are appropriate. That is why I look not only at the price, but at the substance of the contract.
Recurring breakdowns deserve attention
Where breakdowns keep recurring, I look at the cause and at the way maintenance is being carried out. Sometimes the answer is a technical change, sometimes different maintenance or revised agreements. There is more on this on the breakdowns and emergencies page.
Independent of maintenance companies
HERMAT sells no maintenance contracts and carries out no lift maintenance. That is what allows me to represent your interests independently.
Start with the facts
If you want to judge a contract properly, it helps to record the technical condition of the installation objectively. A baseline survey to NEN 2767 gives you that starting point.
Outcome
What do you get out of it?
- 01Insight
- 02Control over performance, breakdowns and costs
- 03Independent advice
- 04Better maintenance agreements
- 05Fewer surprises
Frequently asked questions
About maintenance and contracts
A basic contract covers only periodic preventive maintenance, with repairs and parts invoiced separately. An all-in or comprehensive contract largely includes repairs and parts. Which form works out well depends on the age, condition and use of the installation. For an older lift with frequent breakdowns, a basic contract often turns out dearer than it looks.
Yes. I assess the contract terms, the agreed performance, the costs invoiced and the reports delivered, and set those against the actual state of the installation. That shows whether you are getting what you pay for and which changes are worth making.
Yes. I organise and run tenders for maintenance contracts, request quotations, assess them objectively and support the selection and contracting of the maintenance provider.
There is no fixed number. Frequency depends on the type of installation, how intensively it is used, its age and the availability you need. A performance-based maintenance specification turns those starting points into measurable agreements rather than a generic number of visits per year.
Logical next step
Read on
Talk it through
Unsure about your current maintenance contract?
Or looking to put a new contract in place? I am happy to look at it with you.
Independent lift advice and lift managementThe Netherlands & Belgium