--- title: "Lift management and lift administration" url: "https://www.hermat.nl/en/liftmanagement" description: "What is lift management? Independent insight, oversight and coordination of the engineering, maintenance and operation of your lifts in the Netherlands and Belgium." --- ![Users crossing an office lobby towards two lifts with steel doors](https://a.storyblok.com/f/295161857577726/1920x1080/03e4bb8955/liftschacht-1.jpg/m/768x432/smart/filters:quality\(60\)) # Lift management and lift administration Behind trouble-free lifts and manageable running costs sits a complex world of specialised engineering, legislation and contract management. As an independent consultant I am your permanent partner in that field. [Call Herbert](tel:+31610026857)[View the services](/en/diensten) Lift management is the whole of the insight, oversight and coordination needed to keep a lift installation running safely, reliably and cost efficiently. It takes specific expertise to judge technical performance objectively, to weigh up maintenance contracts critically and to make the right calls on maintenance, suppliers and investment. ## Why an independent party As an owner or manager you often depend on the maintenance company for technical information. That is the very party doing the work and invoicing the cost. An independent adviser assesses that information, the proposed solutions and the delivered performance with no stake of their own in the outcome. HERMAT sells no lift installations, no parts and no maintenance contracts, and carries out no maintenance. That is what allows me to represent your interests independently. ## Who I work for I work for property owners, property managers, housing associations, owners' associations and operators of lift installations. Assignments range from a one-off technical question to full lift management for an entire portfolio. ## The Netherlands and Belgium I work in both the Netherlands and Belgium and am familiar with the specific market and legislative differences between the two. 1. Step 01 ### Baseline survey The facts first. I map the current condition of the installation using the NEN 2767 method, so there is an objective starting point. 2. Step 02 ### Performance-based maintenance specification Your objectives and the findings of the baseline survey become concrete, measurable agreements with maintenance companies and other suppliers. 3. Step 03 ### Long-term maintenance plan Next I set out which maintenance, replacements and investments are needed over the coming years, with the associated costs. 4. Step 04 ### Coordination and oversight As an independent coordinator I take maintenance and inspection scheduling off your hands and monitor the quality of the work carried out. ConditionIncreasing severity of defects 1. 01Excellent 2. 02Good 3. 03Fair 4. 04Moderate 5. 05Poor 6. 06Very poor Scale 1, excellent, to 6, very poor ### Assessed on three characteristics 01Severity The extent to which the defect affects how the installation performs. 02Extent How widely the defect occurs across the installation. 03Intensity The stage the defect has reached. The condition survey gives an objective basis for setting maintenance priorities, investments and future replacements. - ### New build and modernisation Advice on buying new lift installations or on modernising and refurbishing existing ones. - ### Materials and component selection Advice on choosing high-quality, durable components that suit the technical requirements and the conditions in your building. - ### Procurement and supplier selection Guidance on outsourcing work and on selecting and contracting suitable suppliers. - ### Law and regulation Advice on relevant standards, statutory obligations and the follow-up of inspection reports in the Netherlands and Belgium. - ### Technical management Optimising the day-to-day processes around the administration, maintenance and performance of your lift installations. - ### Emergency management Support during prolonged downtime, including coordinating solutions and temporary provisions where needed. - [01 Baseline survey & NEN 2767 An independent assessment of the technical condition of your lift installation, recorded using the NEN 2767 method.](/en/nulmeting-lift) - [02 Maintenance & contract management Control over your maintenance contract, the performance of your maintenance company, the breakdowns and the costs.](/en/onderhoud-lift-contractbeheer) - [03 POB & MJOP A performance-based maintenance specification and a long-term maintenance plan that match the real technical condition.](/en/pob-mjop-liften) - [04 Inspections & statutory testing From inspection report to concrete action. Assessment of failure points, follow-up and oversight of the work.](/en/liftkeuring-inspectie) - [05 New build & modernisation Independent advice on new build, modernisation and replacement. From technical requirements through to handover.](/en/modernisering-nieuwbouw-liften) - [06 Breakdowns & emergencies Independent analysis of recurring lift breakdowns and prolonged downtime, separate from your maintenance provider.](/en/liftstoringen-calamiteiten) - ### 01What is the difference between lift management and lift administration? In practice the terms get used interchangeably. Lift administration usually refers to the day-to-day care of an installation: having maintenance carried out, reporting breakdowns and arranging inspections. Lift management is broader and also covers the strategic side: recording the technical condition objectively, assessing contracts, planning costs across several years and keeping control of everyone involved. - ### 02Does HERMAT work with lift suppliers or maintenance companies? No. HERMAT is not tied to any lift supplier, maintenance company or inspection body and has no commercial interest in a particular party. I work solely on behalf of the owner, manager or operator. - ### 03Can I bring HERMAT in for a single question? Yes. The service is flexible. That could be a one-off review of an inspection report or a maintenance quotation, but equally full lift management for an entire property portfolio. - ### 04Does HERMAT work in Belgium as well? Yes. I work in both the Netherlands and Belgium and am familiar with the specific market and legislative differences between the two. Talk it through ## Curious what lift management would deliver for you? I am happy to look with you at your installations, your contracts and how you work today. [Call Herbert+31 6 100 268 57](tel:+31610026857)[Email Herbertinfo@hermat.nl](mailto:info@hermat.nl) Independent lift advice and lift managementThe Netherlands & Belgium